Terms and conditions

Thank you for considering SM Global Warehouse as your wholesale supplier of branded clothing and accessories. The following terms and conditions outline the agreement between you (the “customer”) and SM Global Warehouse:

Minimum Order Quantity (MOQ): All orders must meet our minimum order quantity requirement, which varies depending on the product. We reserve the right to adjust our MOQs at any time.

Order Placement: All orders must be placed through our online platform or by email. Once an order is placed, it cannot be cancelled or modified.

Payment: We accept payments through bank transfer, PayPal, or credit card. Payment must be made in full before the order is shipped. We reserve the right to charge a processing fee for credit card payments.

Shipping: We ship all orders through reliable shipping carriers. Shipping costs are calculated based on weight, destination, and shipping method. Customers are responsible for all shipping costs, including customs duties and taxes.

Returns and Refunds: We only accept returns and issue refunds for defective or damaged products. All claims must be made within 7 days of receiving the product. Customers must provide proof of the defect or damage before a return or refund can be processed.

Warranty: We offer a limited warranty on all products, which varies depending on the brand and product. Customers must follow the manufacturer’s instructions for use and maintenance to qualify for the warranty.

Intellectual Property: All trademarks, logos, and other intellectual property on our website and products are the property of their respective owners. Customers must obtain permission from the respective owner before using any intellectual property.

Privacy Policy: We take the privacy of our customers seriously. We collect and use personal information only for the purpose of fulfilling orders and providing customer service. We do not share or sell personal information to third parties.

Termination: We reserve the right to terminate the agreement at any time for any reason. Customers may terminate the agreement by giving written notice at least 30 days prior to the termination date.

By placing an order with SM Global Warehouse, the customer agrees to these terms and conditions. These terms and conditions may be updated at any time, and it is the customer’s responsibility to review them regularly. If you have any questions or concerns, please contact us at smglobal100@gmail.com.